Implementing Maintenance Software in 8 Steps
So, after sourcing maintenance software vendor sites, going through customer reviews, having chosen a vendor, and negotiated the acquisition of your new CMMS – what next? The truth is, you’re only getting started. The following are the eight steps to take to ensure that your maintenance software implementation will be flawless:
1. Define your expectations for the new software
You’ll need to determine what the purpose of the new maintenance software is going to be. Is it to provide preventive or corrective maintenance? Once you identify the goals that you expect your new software to reach, you’ll be able to know when it’s succeeding and failing to meet those expectations.
2. Outline the project scope
To ensure the overall success of the new management software, you must first analyse the existing system(s). The two critical things to include the current maintenance contracts and data sources. Having them in mind will enable you to pick an ideal software that’ll address all your present and future needs.
3. Migrate data to the new system
This step involves capturing the existing data and uploading it to the new system. Be sure to confirm that the vendor provides some guidance and tools that’ll facilitate this process. Also, ensure that the data migration tool they offer can migrate large and different types of data.
4. Integrate the new system with other systems
The definitive goal is for all your data to stream in and out and through all operations seamlessly. Therefore, deep integration of the new management software with other systems is necessary. This will ensure that all systems serve their purpose and maximise productivity.
5. Opt for configurable standard templates
A management system that’s too complicated to use will lead to inefficiency and reduced productivity. Therefore, it’s essential to choose a system that can be easily tweaked to be compatible with existing systems. In this case, a management software system with configurable standard templates is an ideal choice.
6. Outline the benefits of the system to the employees
From the employees’ perspective, administrative and technological changes can result in their role being reduced or eliminated. To ensure that there won’t be any resistance, it’s important to outline the reasons for integrating the new maintenance software and how it will be beneficial to everyone.
7. Provide in-depth training to all users
You cannot expect the new management software to reach its full potential if users aren’t conversant with it. To get the most out of your new management software, all users must be trained on how it generally works.
8. Don’t hesitate to ask for vendor support
There will come a time when you won’t find answers from the software guide. At such times, your only option will be to turn to the vendor for help. That’s why it’s important to choose a CMMS vendor with a great support system to start with.
Remember that the wrong choice of maintenance software, poorly articulated goals, and poor implementation will ultimately lead to project failures. According to research, understanding your CMMS’ functionality and aligning it with your business goals together with management support are all key to a successful implementation.